Shipping policy

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped to your provided address.

2. Shipping Time

Delivery times may vary depending on your location:

Local Shipping: 2–5 business days
Nationwide Shipping: 3–7 business days
International Shipping: 7–15 business days

Please note that delays may occur due to courier issues or unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order size.
We may offer free shipping on selected products or promotional offers.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this to track your order in real-time.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) in selected areas.
Please ensure you are available to receive your order at the time of delivery.

6. Delivery Delays

While we aim to deliver your order on time, delays may happen due to:

Weather conditions
Courier service issues
High order volume

We appreciate your patience in such situations.

7. Incorrect Address

Please make sure your shipping details are correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Failed Delivery

If delivery fails due to customer unavailability or incorrect details:

The order may be canceled
Re-shipping charges may apply

9. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours with proof (photos if applicable).
We will investigate and offer a replacement or refund if applicable.